Andy John Gray, MD
5807 63rd Street - Suite 200
Lubbock, TX 79424-1329
Phone: (806) 785-0600
FAX: (806) 785-0606
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Frequently Asked Questions

  • Where is Dr. Gray's office located?

  • What is a "Concierge" or "Retainer Fee" medical practice?

  • What are my options for paying the retainer?

  • What services are provided?

  • I am healthy and only need to go to the doctor once a year for my physical. Is this a necessary luxury for me?

  • Is this practice only for adults, or can I sign up my children?

  • Can you bill private insurance carriers or secondary insurance for your services? Is the "retainer fee" tax deductible?

  • Does joining this practice take the place of insurance?

  • Do you take care of Medicare patients?

  • Are there additional fees or co-payments for each visit?

  • What about specialists?

  • Can I still see my gynecologist?

  • What if I have an emergency?

  • What hospital/emergency room should I go to?

  • What if I get sick away from home? While traveling?

  • What about the cost of prescription medicines?

  • What happens if I move out of the area after I enroll?

  • Won't you get too busy and wind up difficult to reach like my regular doctor?

  • How can Dr. Gray provide access 24-7-365?

  • What period will my enrollment cover?

  • Who can I contact if I have any other questions?

  Monday - Thursday,   8:00 am - 5:00 pm     •     Friday,   8:00 am - 12:00 noon